Program Name: HEARTWAP

Location(s)/Contact Info:

300 High Street
2nd Floor
Holyoke, MA 01040
(413) 552-1548


Heating Emergency Assistance Retrofit Task Weatherization Assistance Program (HEARTWAP) provides heating system repair and replacement services to low-income households.

The program is administered by a network of local agencies, in most areas the same agency that adminsters the Low Income Home Energy Assistance Program (LIHEAP or Fuel Assistance). HEARTWAP contracts with heating system service companies to complete the work for eligible households.

Throughout the heating season, the program is primarily an emergency-based heating system repair program that helps eligible homeowners pay to repair or replace defective or unsafe heating systems.  If sufficient funds are available after the heating season, HEARTWAP will complete maintenance work (clean and tune) and replace heating systems that are in poor conidition and not worth repairing.  Funds are also available for asbestos abatement only as needed to enable heating system repairs or replacements to be completed safely.


Homeowners that are eligible for LIHEAP with a gross annual income that does not exceed 60% of the Estimated State Median Income are eligible for HEARTWAP services.  The program is designed primarily to serve homeowners.  Landlords are required to maintain the heating system for their tenants under the Massachusetts State Sanitary Code.

Service Area:

HEARTWAP serves all of Hampden County except for Springfield