Family-Based Child Care

Family-Based Child Care is a community-based network of educators who offer early education and care to children in a home setting. Educators are licensed by the Department of Early Education and Care, and offer early care and education for children from infancy to school age.

Family-Based Child Care is currently available in Holyoke, Chicopee, Springfield, West Springfield, Westfield, Agawam, Feeding Hills, South Hadley and Wilbraham.

Along with meeting a service need, family income can’t be more than 50% of State Median Income in order to qualify for tuition assistance.

Transportation may be available to participants who: 

  • Live more than one-half (1/2) mile from the program
  • Do not have access to a vehicle
  • Do not have access to public transportation
  • Have a verified and documented disability/special need that prevents them from transporting their child(ren)
  • Have a work schedule that prevents them from transporting their child(ren) to or from care


In order to be eligible for Family-Based Child Care tuition assistance, parents must be:  

  • Working 30 + hours
  • Going to school full-time (12 credits)
  • Attending school part-time (6 credits) and working part-time (hours must add up to at least 25 hours)
  • Enrolled in a full-time training program
  • The parent of a child with a documented special need
  • A parent who is incapacitated
  • A grandparent or guardian
  • New England Farm Workers’ Council vouchers and DCF referrals accepted


New payment option! te-logo.png

Did you know you can now make your child care payments online? 
Check out our Make a Payment page or go directly to Tuition Express to learn more. 

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(413) 552-1559
35 Mt. Carmel Avenue, 3rd Floor
Chicopee, MA 01013

How to Receive Financial Assistance
Required Documents for Financial Assistance
Family Child Care Handbook

Click on the program name below to learn more about the other child care services we offer:


Become a Family Child Care Educator! 

Are you a licensed family child care educator or are you interested in becoming one?  Would you like to know more about the benefits of sub-contracting as a family child care educator with VOC?  If so, please call Norma Cartagena, Educator Support Manager, at 552-1559 x306 for more information.


Please join us in congratulating Marcia Gadson-Harris our September Educator of the Month!

This month we would like to recognize Marcia Gadson-Harris as our educator of the month. She has been an educator with VOC’s Family Child Care for the last 29 years.  Marcia has a strong bond with her families and enjoys getting together with the children and families.  This past weekend she held an end of the year celebration at Pioneer Gymnastics center, which everyone really enjoyed. We would like to celebrate Marcia’s kindness and dedication to each family she cares for. Throughout these years she has stayed in contact with the children she used to care for. Many of her previous students visit her now as adults with college degrees. Marcia is a positive role model for other educators, and many look to her for ideas and support.  We want to thank her for an amazing 29 years and are excited to see what the future holds for her.