VITA offers free tax preparation to those of low- to moderate-income residing in Massachusetts. Certified volunteers help qualified individuals prepare basic tax returns. 

Valley Opportunity Council offers free electronic filing (e-file). Those who take advantage of the e-file program will receive their refunds in half the time compared to returns filed on paper – and even faster if they elect to have their refunds deposited directly into their bank accounts. 


  • Must reside in Massachusetts
  • Annual individual/family income cannot exceed $54,000
  • Those who are self-employed or have rental income are not eligible
  • Those who earned income or have received unemployment from out-of-state are not eligible for assistance
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Contact: (413) 612-0206 for an appointment at any of our four sites:

VOC Chicopee (Open Thursday and Friday)
35 Mt. Carmel Avenue
Chicopee, MA 01013

VOC Holyoke (Open Sunday)
300 High Street
Holyoke, MA 01040

Picknelly Adult & Family Education Center (Open Tuesday)
206 Maple Street 
Holyoke, MA 01040

Westfield Professional Building (Open Wednesday)
70 Court Street
Westfield, MA 01085

Click on the program name below to learn more about our other community outreach programs: