VITA
(Volunteer Income Tax Assistance)

VITA — Free Tax Preparation

VITA — Free Tax Preparation

VITA offers free tax preparation to those of low- to moderate-income residing in Massachusetts. Certified volunteers can help prepare and electronically file basic tax returns at no cost.


Valley Opportunity Council offers free electronic filing (e-file). Those who take advantage of the e-file program will receive their refunds in half the time compared to returns filed on paper – and even faster if they elect to have their refunds deposited directly into their bank accounts.

Eligibility

  • Must reside in Massachusetts
  • Annual individual/family incomes up to $60,000
  • Those who are self-employed or have rental income are not eligible
  • Those who earned income or have received unemployment from out-of-state are not eligible for assistance

Schedule Your Free Appointment


Complete the short intake form below to tell us a little about your tax situation to request an appointment, or call (413) 612-0206.

Frequently Asked Questions

  • What is the VITA program?

    VITA offers free tax prep for eligible low to moderate income individuals and families in Western Massachusetts. IRS certified volunteers help prepare and e-file basic returns at no cost.

  • Who qualifies for free VITA tax preparation in Massachusetts?

    Eligibility is generally based on income and the type and complexity of the tax return.

    • Must reside in Massachusetts
    • Annual individual/family incomes up to $60,000
    • Those who are self-employed or have rental income are not eligible
    • Those who earned income or have received unemployment from out-of-state are not eligible for assistance
  • Do I need an appointment?

    Yes. Appointments are required. You can easily schedule online from your phone, tablet, or computer, or give us a call and we’ll help schedule your appointment at one of our four locations.

  • What documents do I need to bring to a VITA tax appointment?

    Include identification, Social Security or ITIN information, income documents, tax forms, and other applicable records.

VITA LOCATIONS

VITA Location, Chicopee
VITA Location, Chicopee
35 Mt. Carmel Avenue Chicopee, Massachusetts 01013
(413) 612-0206
Open Thursday and Friday

VITA Location, Holyoke
VITA Location, Holyoke
300 High Street Holyoke, Massachusetts 01040
(413) 612-0206
Open Sunday

VITA Location, West Springfield
VITA Location, West Springfield
20 Lathrop Street, West Springfield, Massachusetts 01089
(413) 612-0206

Volunteer With VITA

Help Your Community This Tax Season

Join VOC’s VITA team and help local individuals and families access free tax preparation services. No experience is necessary. We provide all the training you need. Seasonal daytime and evening opportunities are available from January through April at our Chicopee and Holyoke locations.

Become a VITA Volunteer